For anything else, write to us at forgetmenotcardstore@gmail.com.
How does the service work?
Choose a membership and share the dates that matter. We send gentle reminders, curate three gift ideas two weeks ahead, compose a message, then write the card in real ink and post it with a real stamp to arrive before the day.
How do I add my dates?
When you choose a membership, you can add your first people as you sign up. Add more anytime after you join on our Add Your Dates page.
When will my card arrive?
Occasions added fourteen days or more in advance are guaranteed to arrive on time. There are never rush fees.
Whose name and address go on the card?
Yours. Every card is signed exactly as you choose, and your return address goes on the envelope, so thank-you notes and replies come straight back to you.
What occasions do you cover?
Birthdays, anniversaries, graduations, new jobs, new babies, weddings, sympathy, holidays, cultural and religious observances — and “just because” days, which are honestly the best ones. And dog birthdays — because they’re family too.
Do you mail outside the US?
Not yet. For now we mail within the United States, including Alaska, Hawaii and Washington, D.C. Write to us if you’d like to know when international cards arrive.
Can I send extra cards?
Yes. Extra cards beyond your plan are $8 each. Write to forgetmenotcardstore@gmail.com with the recipient, date and address, and we’ll send you a link to pay. The fourteen-day guarantee applies just the same.
What if I don’t use all my cards?
They roll over. Every card stays yours for twelve months from the month it was added, so you can send two in March and eight in December. We always use your oldest cards first, and we’ll remind you before any are close to expiring. Need a little longer? Just ask, and we’ll extend them once by three months. If you cancel, cards you’ve already paid for stay yours to send until they expire.
Do you sell the gifts?
We curate the ideas; you purchase your favorite directly from the retailer. We take care of the card.
Can I give Forget Me Not as a gift?
Yes. Gift cards come in $25, $50 and $100, arrive by email, and never expire. They can be used for a Time Capsule, a Christmas List, extra cards, or the first month of a membership; after that, monthly renewals are charged to the member’s own card.
May I pause or cancel?
Of course. Memberships are billed monthly and may be paused or cancelled at any time. Just sign in to your account (the person icon at the top of the page) and choose your membership; no need to write to us. Cards you’ve already paid for stay yours to send for twelve months.